The Elsa Vanier Gallery wants to guarantee entire satisfaction when purchasing jewelry or receiving it as a gift. If not, we will make an exchange or refund.

Return the package to us within 14 days of receipt, in accordance with the terms set out in the « sales terms and conditions » (conditions générales de vente  « CVG, articles 6 and 7), in particular regarding « made-to-measure » or customised jewelry.

For further details on the exchange and refund policy, don’t hestitate to contact us by e-mail ( or by téléphone on + 33 1 47 03 05 00.